Prospective Tenant Information

What, specifically, do you do to qualify a tenant?

This is the most important aspect of management for rental properties. The application process is processed in-house. In general, we look at an applicant’s history to determine their future residence in our home. An applicant must demonstrate a background of being a good, responsible tenant or homeowner. In addition, credit standards need to be up to par.

LANDLORD REFERENCES – We personally talk to past landlords and ask detailed, open-ended questions about the applicant’s past residency. However, if in some case we are unable to communicate, we may request to do a physical check on your present occupancy.

CREDIT REPORT - We have direct contact with the Citi credit reporting service. We obtain a credit report to inform us of the applicant’s current and past performance toward their financial obligations. In doing so, we’re able to verify their monthly debt, credit score, and verification of their previous residencies. An applicant must meet established credit standards income qualifications to be a candidate.

EMPLOYMENT/INCOME – We contact your employer to verify length of employment, status, and income. An applicant’s monthly gross income must amount to at least 3 times the monthly rent in order to qualify. We require the two most recent pay stubs.

General Repairs and Maintenance

You may Submit a Service Request Online. We are usually able to rectify the issue within 1-3 business days. When emergency issues arise, please contact the office immediately at (727) 943-9500.

Emergency Maintenance

Emergency situations include break-ins, no A/C or heat, no hot water, or busted water lines. We will prioritize your situation and tend to it either the same or next business day. In case of either of these emergency situations, please take the following precautions prior to contacting us:

• Break-In - Dial 911 to report the break-in.
• Busted Water Line - Turn off main valve to the property or the closest valve located near the leak.

Locked Out?

Keys will be provided only to residents named on the lease. Proper ID is required at the time you pick up the key. If you are locked out after office hours, there is a $35.00 fee to arrange to have someone meet you with the key.

What about Safety and Liability?

While your home is unattended, please keep all doors and windows locked at all times. As the tenant, you are responsible for insuring your personal belongings and contents against fire, theft, water damage, and other casualties. Basta Solutions and the property owner assume no liability/obligation for tenants' personal belongings. Renter's insurance is available through most insurance agencies.

Payment of Rent

Rent is due on the first of every month. After the third of the month a 10% late fee will be charged. Any tenant who has not paid their rent in full will be subject to late fees and court action as outlined in the lease. Rent is to be paid in the form of a personal check, money order or cash. You can also pay your rent online using the tenant portal. The tenant portal will soon become the primary method of rent payment. There is a $75.00 charge for each check returned by the bank for nonpayment. Please be aware that a poor rental payment history may affect your credit rating.

Notice of Leaving

If you do not intend to renew your lease, please notify our office in writing within sixty days of your lease ending. Remember to follow the directions on your security deposit agreement to insure timely release of your security deposit.